Frequently Asked Questions

Where will the cremation take place?
The cremation will normally take place at the crematorium closest to your location. Your provider will let you know if there is another, less expensive crematorium available in your area.

Can't I just coordinate everything on my own with the crematorium?
Due to provincial/state regulations, crematoriums are not able to offer direct services to consumers. Cremations must be coordinated by a licensed funeral director.

What is cremation?
Cremation reduces the remains into bone fragments by using intense heat and flames. The process normally takes 2-3 hours to complete.

What happens to cremated remains?
Cremated remains are placed within a container or urn. The family can then make the decision about whether to inter, scatter, place in a mausoleum or in a designated location such as a home.

Should there be a memorial?
Personalized memorials are important for family and friends to support one another and share stories. It's entirely up to the family to decide how to proceed based on personal preferences or the prearranged wishes of the deceased.

How important is pre-planning for a direct cremation?
It's very important that your family understands your wishes. Pre-planning removes the guess work for family members at a very emotional and stressful time. Pre-payment options can also be considered to eliminate that financial burden at the time of death.